REGISTERING ONLINE

To shop online with us you need to register(it only takes less than 5 mins). This is a simple process which asks you to nominate a 'username' (your email address) and a password (any memorable word of your choice).

You'll also need to enter your contact information, including your home or preferred delivery address. In this way you won't have to enter them every time you order.

When you purchase an item and click through to the checkout pages, you will automatically be asked to register or sign in if you have't done so.

If you forget your password at any time, don't worry. Simply retrieve it in "log-in" page and it will be automatically e-mailed it to you.


PLACE AN ORDER

Simply select an item, choose your preferred color and size then add to your shopping cart. When you have finished shopping follow the simple checkout procedure.  In case your ordered product is out of stock , you have an option to choose another product or if you do not wish to purchase any other product from our website we will refund your complete amount within 5 business days.

Accepted payment methods

- Credit cards processed by Pay pal                (Please read about paypal at the bottom of the page)
- Bank deposit                                               (Banco De Oro)
- Gcash


DELIVERY INFORMATION

A confirmation e-mail will be sent once you place an order through paypal. Once payment is confirmed, purchased product will be posted within 24hrs and will be delivered to you within 1-2 days. So in total it might take 2-3 days(Except weekends and holidays). Incase there is an unexpected delay, we will inform you in advance.

For bank deposit/Gcash payment method -  Upon completion of checkout, buyer will receive an order confirmation e-mail along with other instructions.  Payment should be settled within 1 business day(for Gcash) & 2 business days(for bank deposit). We reserve the right to re-list the product again and sell it once payment is not made within 2 business days.


Standard delivery fee:

Metro Manila:     50 peso

Province:           100 peso

Free delivery:     order over 1500 peso


REFUND AND EXCHANGE

We do not provide refund or exchange service in our on-line shopping store. Please make sure you purchase right design, color, or size. If you need any assistance for our products, we are happy to assist you, please contact us.

However, if there is faulty or damaged products you received, please contact us for further discussion and we may exchange the product to other that you wish to exchange (depends on product availability, otherwise, the credit equivalent to the product will be given to the customer). Please make sure you send the damaged or faulty product to us via mail (delivery will be shouldered by customer) and we should receive within five business days. The product should not be worn and should be with tag. However we may not accept refund if a customer fails to comply with above instructions.

SIZE AND MEASUREMENT

Shunning the idea that 'one size fits all', Heers Hart emphasis on providing free sizes especially when it gives you an ease of mind when buying online beacause same garment can fit different range of sizes due to fabric stretch. Please bear in mind that buying clothing and accessories on-line is a different shopping experience to buying in-store.

We have made every effort to display as accurately as possible the colors of our products that appear on our website. However as the actual colors you see depend on your monitor, we cannot guarantee that your monitor's display will accurately reflect the color of product on delivery.

How to measure
All items are measured as straight hanged on hanger in (cm). Please see measurement instructions below.

Bust : armpit to armpit x 2 (gives complete size of your bust i.e front & back)
Arms : tip to tip.
Length : From shoulder to bottom hem.

To determine fit, please match the measurements of the garment with the measurements of your body or the best way is the measurements of your any other similar garment you already have. It will give you an idea how it will fit on you. Our majority of products are free size that fits small - medium size easily and in some cases even to large size .

How do you measure yourself?
- Bust: Wrap the measuring tape around the fullest part of your bust, and then drop your arms to your sides to measure.
- Waist: Measure around your natural  waistline, keeping the tape comfortably loose.
- Drop Waist: Wrap tape measure about 1 - 2" below your natural waistline.
- Hips: Stand with your heels together, and measure around the fullest part of your hips.


PRODUCT QUALITY
Please note that the pictures on our site is for illustration only, properties of product might be slightly different from the actual product itself.

 

Please note: Heers Hart online clothing reserves the right, at its sole discretion, to change, modify, add or remove any portion of the content(including price, promotion and other policies) on this website, in whole or in part, at any time without prior notice.

 

 

PAYPAL

credit cards

Paypal payment system is safe & the fastest way to make payments. You don't have to enter your card & address details everytime you buy. All payments will be linked to our website via a secure site : http://www.paypal.com/

1. You need to sign-up and register your credit card :

Step 1 : visit  www.paypal.com

Step 2 : open a "personal account"

Step 3 : register your credit card information or bank details.

* A transaction fee of US$ 1.95 will be initially charged to verify. US$ 1.95 is refundable once your credit card is confirmed and verified after a weeks time.

Step 4 : Shop till you drop.


2. A transaction fee of 3.5% for credit card transactions will be shouldered by the buyer. Paypal offers the lowest credit card fees. Most credit cards in Manila charges 5-6% per transaction.

3.  Paypal is an international secure site. So all payment for purchases will be converted to US $ at prevailing market rates.

 

About Paypal :

PayPal is the safer, easier way to pay and get paid online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information.

PayPal has quickly become a global leader in online payment solutions with more than 164 million accounts worldwide. Available in 190 markets and 17 currencies around the world, PayPal enables global ecommerce by making payments possible across different locations, currencies, and languages.

With PayPal, you have an online account that makes it easy to send instant payments from a variety of sources (like your credit card or your bank account number ) to a variety of recipients (such as eBay sellers and online stores) – without sharing your financial information with your seller.

The good thing about Paypal is once you register your credit card, you can make purchases not only from us but from every online store thats accepts major credit cards.


For more information please visit :

www.PayPal.com


 

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